UAE Shipping
We offer FREE shipping within the UAE the next day* (Non-discount items only)
Once your order is placed, you will receive an order confirmation email. When your items are ready to be shipped, you will receive a second email confirming dispatch.
*Please note: Next two working days, Dubai delivery is available Mon - Fri on orders placed before 2 pm. For urgent pickups and deliveries, please contact +971 58 551 7636.
Shipping costs for Ex-rental & Showroom display discounted items:
|
Fees & delivery time |
| Collection from showroom |
Welcome anytime! |
| Orders below 700 AED |
100 AED |
| Orders above 699 AED |
FREE! |
| Delivery time |
5 working days |
| Cash on delivery |
NOT AVAILABLE |
Returns & exchanges
In case you change your mind, you can return or exchange your items within 7 days of purchase. Customers can exchange items or receive a credit note (Credit notes are valid for 6 months) for the original item's value. Returns will be made via the original payment method and can take 5-7 working days to process.
Items need to be returned to our warehouse and can only be returned or exchanged if they are unused and in original packaging.
Please note: Sale and custom orders can not be returned.
For our full Shipping & Returns policy click HERE
How to return your item (Non-discount items only):
Email us at: orders@DesertRiver.com with your order number to confirm you wish to return an order/item. Items must be returned in original packaging and unused.
